Being Good To Long-Term Clients

Shane Pealman tells us to¬† “Marry Your Clients” over at A List Apart. While I’m not likely to duplicate some of his techniques (I don’t see a roof-top BBQ in my future), I certainly agree with his general advice to explicitly nurture our long-term clients to the same sense of purpose with which we pursue new clients.

One specific suggestion he makes that I really like is to schedule some weekly time to reflect on how best to maintain, or improve, your existing relationships, and then to follow up with action.

Help for Paypal Developers

PayPal is awful. Good for users, both buyers and sellers, but awful for developers, with poor and often contradictory documentation, a sandbox feature that often doesn’t work at all like the live service…I could go on, but the difficulties have caused me to (fruitlessly) search high and low for an alternative.

Now, Smashing Magazine has published a piece by Eran Galperin, Getting Started With The PayPal API, which doesn’t make it easy but at least provides a credible road map.